Terms & Conditions - Shaw Strengths Matrix

Assessments and Workshops

An assessment is confirmed once the client has completed the booking process and payment has been received.
Upon confirmation, the client will receive secure access to the online assessment.
The provider reserves the right to decline bookings or revoke access in cases of suspected misuse or breach of these Terms & Conditions.

Fees are as stated in the invoice or on the provider's website.
Payments are accepted via bank transfer, credit/debit card, or approved online payment platforms (e.g., Stripe, PayPal).
Access to the assessment will only be granted once full payment has been received.
Late or failed payments may result in suspended or revoked access.

Due to the digital nature of the assessment, refunds are only available if access has not yet been provided.
Once the assessment has been accessed, no refund or partial refund will be issued.
Rescheduling or re-issuing access may be allowed at the provider's discretion.

The assessment and resulting reports are provided for the individual or organisation's internal, non-commercial use.
Clients may not reproduce, distribute, sell, or publicly share the assessment content or results without prior written consent.
All assessment content, scoring methods, algorithms, and report materials remain the intellectual property of the provider.
Results are indicative of personal tendencies and strengths and are not a substitute for professional psychological, clinical, or medical advice.

Client data and assessment responses will be handled in accordance with applicable privacy laws, including the Australian Privacy Principles.
The provider will not share individual responses with third parties without consent, except where required by law or for essential service delivery.
Clients are responsible for maintaining the confidentiality of their login credentials and report access.
Personal information and assessment responses are collected, stored, and used in accordance with our Privacy Policy. By participating, you consent to the collection and use of your information as described, including de-identified data for reporting and tool validation purposes. You may request access, correction, or deletion of your personal information by contacting conrad.shaw@shawsight.com.

To the maximum extent permitted by law, the provider is not liable for any direct or indirect losses arising from the use, interpretation, or application of assessment results.
If liability cannot be excluded, it is limited to the total amount paid for the assessment.
Participation is voluntary, and clients accept responsibility for how they use the results.

Clients are responsible for ensuring they have a compatible device, browser, and internet connection to complete the assessment.
The provider is not responsible for technical issues outside its control.

These Terms & Conditions may be updated periodically. Continued use of the assessment constitutes acceptance of any updated terms.